Cookie policy

Jane Austen’s House (“we” or “us” or “our”) may use cookies when you visit our website, including any other media form, media channel, mobile website, or mobile application related or connected thereto (collectively, the “Site”) to help customise the Site and improve your experience.

We reserve the right to make changes to this Cookie Policy at any time and for any reason. We will alert you about any changes by updating the “Last Updated” date of this Cookie Policy. Any changes or modifications will be effective immediately upon posting the updated Cookie Policy on the Site, and you waive the right to receive specific notice of each such change or modification.

You are encouraged to periodically review this Cookie Policy to stay informed of updates. You will be deemed to have been made aware of, will be subject to, and will be deemed to have accepted the changes in any revised Cookie Policy by your continued use of the Site after the date such revised Cookie Policy is posted.

This Cookie Policy was last updated on 2 April 2020


A “cookie” is a string of information which assigns you a unique identifier that we store on your computer. Your browser then provides that unique identifier to use each time you submit a query to the Site. We use cookies on the Site to, among other things, keep track of services you have used, record registration information, record your user preferences, keep you logged into the Site, facilitate purchase procedures, and track the pages you visit. Cookies help us understand how the Site is being used and improve your user experience.


Our cookies are broken down into:

  • Strictly necessary cookies. These are cookies that are required for the operation of our website. They include, for example, cookies that enable you to log into secure areas of our website, for example, to use e-billing services.
  • Functionality cookies. These are used to recognise you when you return to our website. This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region).
  • Analytical or performance cookies. These allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.

Our cookies

Name: _ga, _gat, _gid
Third party: Google
What it does: We use Google Analytics as a measurement and evaluation tool rather than an advertising one. Google Analytics cookies allow us to collect statistics on devices and page visits. We’ve disabled the advertising features within Google Analytics (including pulling demographic and interest info), we’ve anonymised IP addresses by redacting the last 4 digits and we’re making sure no names, addresses, or email addresses are collected. Read Google’s overview of privacy and safeguarding data.
How long it’s stored for: _ga for two years; _gat for one day; _gid for one day

Name: PREF*, VSC*, VISITOR_INFO1_LIVE*, remote_sid*
Third-party: YouTube
What it does: Occasionally, we may embed videos from our official YouTube channel or our partners’ official YouTube channels using YouTube’s privacy-enhanced mode. This mode will set cookies on your computer once you click on the YouTube video player, but YouTube will not store personally-identifiable information for playbacks of embedded videos using the privacy-enhanced mode. Read more on YouTube’s embedding videos information page.
How long it’s stored for: PREF* expires after eight months; VSC* expires at the end of your session; VISITOR_INFO1_LIVE* expires after eight months; remote_sid* expires at the end of your session


Most browsers are set to accept cookies by default. However, you can remove or reject cookies in your browser’s settings. Please be aware that such action could affect the availability and functionality of the Site.

For more information on how to control cookies, check your browser or device’s settings for how you can control or reject cookies, or visit the following links:

Apple Safari
Google Chrome
Microsoft Edge
Microsoft Internet Explorer
Mozilla Firefox
Android (Chrome)
iPhone or Ipad (Chrome)
iPhone or Ipad (Safari)


For more information about how we use information collected by cookies and other tracking technologies, please refer to our Privacy Policy posted on our website. This Cookie Policy is part of and is incorporated into our Privacy Policy. By using the Site, you agree to be bound by this Cookie Policy and our Privacy Policy.


If you have questions or comments about this Cookie Policy, please contact us at:

GU34 1SD
+44 (0)1420 83262